Can you ship the package to different address from billing?

No, shipping address and billing address must be the same. Otherwise, order will be canceled and refunded. No exception.

Does my order come with a tracking number?

Yes, all orders come with tracking number.

Are springs come preloaded from factory?

Yes, springs are preloaded unless the rear is an independent design then you would have to preload the springs yourself during installation. Max recommendation is 3mm.

Can I return or exchange once I receive the product?

It is buyer's responsibility to make sure the product they purchase are for the correct car. Returns will only be accepted if the product is in original packaging and condition. Everything must be returned within 14 business days since the product is originally delivered. All returns are subject to 20% restocking fee. Buyers are responsbile for the return shipping cost.

How do I purchase replacement parts?

In order to be eligible to purchase replacement parts individually, you must purchase original coilover directly from us with a sales record. No parts will be sold without any trace of records. 

Problems installing the coilover what should I do?

Carefully follow the instructions supplied within the package. Use all best practices during the install. We highly recommend the coilover to be installed by a professional.

Would I get any sort of discount or cashback if a review is published?

We provide opportunities to reward all of our customers. Once we review and approve your publication of our coilover review, we will issue some amount of cashback or store credit depending on the quality of review.

Is it possible to do a group buy?

Yes. Reach out to us for more details. A minimum order of 5 is required to be considered a group buy. A tier discount will be used for the group buy to determine how much discount will be applied.

Do you have military discount?

Yes. Please email us your proof of active and retired military status in order to receive the discount.